FAQ
At Lava Events Center, we want every detail of your event to feel simple and stress-free. Here you’ll find answers to the most common questions about booking, setup, décor, and guest services—so you can plan with confidence.
Booking & Reservations
List Title
Q: How do I book the venue?
A: To reserve your date, a signed rental agreement and deposit are required. Contact us to check availability and start the booking process.
​
Q: How far in advance should I book?
A: We recommend booking as early as possible to secure your preferred date—especially during peak seasons like spring (graduations) and winter holidays.
Venue Details
List Title
Q: What is the maximum guest capacity?
A: Lava Events Center can comfortably accommodate up to 100 guests.
​
Q: What’s included in the rental?
A: Every rental includes tables, chairs, utilities (heating/cooling, water, electricity), and pre- and post-event cleaning. Throne chair, 360 photo booth, linens, and décor are available as add-ons.
​
Q: Can I come see the space before booking?
A: Yes! We host Open Houses on Tuesdays and can also schedule private tours by appointment.
Decor & Setup
List Title
Q: Can I bring my own decorations?
A: Yes! You’re welcome to bring your own décor. We also offer balloon garlands, table linens, chair sashes, and centerpieces as add-ons if you’d like us to handle it for you.
​
Q: Do you allow candles?
A: For safety, only flameless/LED candles are permitted.
​
Q: What time can I access the venue for setup?
A: Setup and breakdown times are included in your rental period. Additional setup time may be available for an extra fee.
Food & Beverages
List Title
Q: Can we bring our own food and drinks?
A: Yes, outside catering is welcome. We also offer snack and drink stations such as grazing tables or hot cocoa bars.
​
Q: Do you provide alcohol service?
A: Alcohol may be allowed with prior approval and the proper permits. Please ask us for details when booking.
Guest Services
Policies
List Title
Q: What’s your cancellation policy?
A: Deposits are non-refundable, but we’ll do our best to work with you to reschedule based on availability.
Q: Do you require event insurance?
A: Depending on your event type, liability insurance may be required. We’ll provide details during the booking process.
​
​
Don’t see your question here?
We’d love to help. Click here to Contact Us